About Us

FAQ

Dear Valued Customer,

Thank you for considering our firm for your business needs. We understand that selecting the right company is crucial, and we would like to highlight why choosing us as your preferred supplier and service provider is a decision you can trust.

Extensive Industry Experience: As the leading supplier of Safety PPEs, Industrial and Steel Products, we have a wealth of experience in these sectors. Our years of expertise have allowed us to understand the unique requirements and challenges businesses face in these industries. We leverage our knowledge to effectively provide tailored solutions that meet your specific needs.

Comprehensive Range of Services: Our firm offers a diverse portfolio of services, including Construction and Civil Work Services, Cleaning Services, Air Conditioning and Refrigeration Services, and Network Installation Services. You can access a wide range of expertise under one roof by choosing us. This eliminates the hassle of coordinating with multiple vendors and ensures a seamless experience throughout your project or procurement process.

Quality and Reliability: Quality is the cornerstone of our operations. We take pride in delivering products and services of the highest standards to our customers. Our commitment to quality is evident in our strict adherence to industry regulations and certifications. With us, you can trust that you are receiving reliable and durable products and services that meet or exceed your expectations.

Customer-Centric Approach: At our firm, customer satisfaction is at the forefront of everything we do. We prioritise understanding your unique requirements and working closely with you to deliver customised solutions. Our dedicated team of professionals is committed to providing exceptional customer service, prompt responses, and reliable support. Your success is our success, and we go the extra mile to ensure your satisfaction.

Sustainability and Corporate Responsibility: We are passionate about sustainability and corporate responsibility. By choosing us, you align your business with an organisation that values environmental stewardship, social responsibility, and ethical business conduct. We integrate sustainable practices into our operations and supply chain, contributing to a greener future and positively impacting the communities we serve.

Competitive Pricing: We understand that cost is a significant consideration for any business. Our firm offers competitive pricing without compromising on quality or service excellence. We strive to provide cost-effective solutions that deliver long-term value and optimise your return on investment.

Choosing our firm means partnering with an industry leader, gaining access to a comprehensive range of services, and enjoying the peace of mind of working with a reliable and customer-centric organisation. We are confident in our ability to meet your needs and exceed your expectations.

We look forward to the opportunity to serve you and contribute to the success of your business.

Dear Valued Customer,

Thank you for considering our products and services. We understand that pricing and payment options are crucial in your decision-making process. We would like to provide you with information regarding our pricing and payment policies.

Competitive Pricing: Our firm strives to offer competitive prices for our products and services. We understand the importance of providing cost-effective solutions without compromising on quality. Our pricing is designed to deliver value to our customers while ensuring you receive high-quality products and services that meet your needs.

Transparent Pricing: We believe in transparency and clarity regarding pricing. Our pricing structure is straightforward and devoid of hidden charges or unexpected fees. We aim to provide you with accurate and detailed pricing information upfront so that you can make an informed decision.

Customised Solutions: As a supplier of Safety PPEs, Industrial and Steel Products, and a provider of Construction and Civil Work Services, Cleaning Services, Air Conditioning and Refrigeration Services, and Network Installation Services, we offer a wide range of products and services to cater to diverse needs. Our pricing is tailored to the specific requirements of each project or purchase. We consider factors such as quantity, scope of work, customisation, and additional services you may require.

Flexible Payment Options: We understand that different customers have varying preferences and requirements regarding payment. To accommodate your needs, we offer flexible payment options. These may include bank transfers and other conventional payment methods, such as mobile money. Our team will work with you to determine the best payment solution for your situation.

Secure Transactions: Your security is our priority. We utilise secure payment gateways and follow industry best practices to ensure your payment transactions are safe and protected. You can have confidence in the integrity and confidentiality of your financial information when conducting business with us.

Exceptional Accounts Team: Our dedicated accounts team assists you throughout the pricing and payment process. Please contact us if you have any questions or concerns regarding pricing, payment options, or invoicing. We are committed to providing prompt and helpful assistance to ensure a smooth and satisfactory experience.

We believe in delivering value for your investment and ensuring our pricing and payment policies align with your expectations. We are committed to transparency, flexibility, and providing exceptional customer service throughout the pricing and payment process.

Please do not hesitate to contact us if you have any further inquiries or require detailed pricing information for your specific needs. We are here to assist you and look forward to the opportunity to serve you.

Dear Valued Customer,

Thank you for your interest in our products. Ordering from HPMS Company Limited is a straightforward and convenient process. We have outlined the steps below to guide you through the ordering procedure:

Browse Our Product Catalogue: Visit our website or contact our sales team to access our comprehensive product catalogue. Explore the range of Safety PPEs, Industrial and Steel Products we offer. If you require assistance, have questions about specific products, or have a product in mind that is not in our catalogue, our knowledgeable team is ready to assist you.

Select Your Desired Products: Once you have identified the products you wish to order, note the product names or any other relevant information that uniquely identifies each item. This will help us ensure the accurate fulfilment of your order.

Contact Our Sales Team: Contact our sales team via phone, email, or the contact form on our website. Share the details of your desired products, including the product names, quantities, and any additional specifications or customisation requirements you may have.

Request a Quotation: Our sales team will promptly provide a detailed quotation that includes the selected products’ pricing, applicable taxes or fees, and estimated delivery or service timelines. If you require further clarification or adjustments to the quotation, our team can assist you.

Finalise Your Order: Once you are satisfied with the quotation and ready to proceed with your order, confirm your acceptance by providing a written purchase order or a formal confirmation via email. Include the agreed-upon terms, such as quantities, prices, delivery addresses, and any specific requirements outlined during the quotation phase.

Payment and Shipment: Our team will guide you through the payment process, discussing available payment options and providing you with the necessary instructions. Once the payment is confirmed, we will promptly initiate the order fulfilment process. You will receive regular updates on the status of your order, including shipping or service arrangements and any tracking information, if applicable.

Delivery or Service Completion: Depending on the nature of your order, we will arrange for the prompt delivery of your products or schedule the provision of our services as agreed upon. Our dedicated team will ensure that the products reach you promptly and securely.

At HPMS Company Limited, customer satisfaction is our top priority. Our sales team is readily available to support you if you have any questions, require assistance, or need further information throughout the ordering process.

We appreciate your trust in our products and services and look forward to serving you. We are committed to delivering high-quality solutions that meet and exceed your expectations.

Dear Valued Customer,

Thank you for considering HPMS Company Limited for your service needs. Ordering our services is simple and efficient, and we are here to guide you through each step. Please follow the instructions below to initiate your service order:

Identify Your Service Requirements: Determine the specific services you require from our comprehensive offerings. Whether it is Construction and Civil Work Services, Cleaning Services, Air Conditioning and Refrigeration Services, or Network Installation Services, clearly define your needs and objectives to ensure accurate and tailored service delivery.

Contact Our Services Team: Contact our services team through phone, email, or the contact form on our website. Explain the nature of the services you require, providing as much detail as possible regarding your project scope, timeline, location, and any specific customisation requirements.

Consultation and Needs Assessment: Our dedicated team will engage in a consultation to better understand your requirements. We may schedule a site visit or gather further information to conduct a thorough needs assessment. This enables us to propose the most suitable solutions and tailor our services to your specific needs.

Receive a Service Proposal: We will provide you with a detailed service proposal based on the consultation and needs assessment. This proposal will outline the recommended approach, deliverables, project timeline, pricing, and any terms or conditions related to the service engagement.

Review and Confirmation: Take the time to review the service proposal carefully. If you have any questions or require adjustments to the proposal, our team is available to address them promptly. Once you are satisfied with the proposal, confirm your acceptance by providing a written acceptance or a formal confirmation via email.

Agreement and Service Engagement: Our team will work with you to finalise the agreement, which may involve signing a contract or agreement document. The agreement will outline the terms and conditions of the service engagement, including payment terms, project milestones, and any other relevant details.

Service Commencement: Once the agreement is in place, we will initiate the service delivery per the agreed-upon timeline. Our experienced professionals will execute the services with precision and expertise, ensuring that your project or requirements are met with the highest standards of quality and professionalism.

Throughout the service engagement, our team will maintain regular communication with you, providing updates on progress, addressing any concerns, and ensuring your satisfaction with the services rendered.

We value your trust in HPMS Company Limited and are dedicated to delivering exceptional services that meet your expectations. Please do not hesitate to contact our sales team if you have any questions or require further information during the ordering process. We are here to assist you at every step.

Thank you for choosing HPMS Company Limited, and we look forward to serving you and exceeding your service expectations.

Dear Valued Customer,

Thank you for choosing HPMS Company Limited as your trusted supplier of Safety PPEs, Industrial and Steel Products, and your provider of Construction and Civil Work Services, Cleaning Services, Air Conditioning and Refrigeration Services, and Network Installation Services. We appreciate your commitment to responsible disposal practices and are here to guide you on how to dispose of our products and services appropriately.

Safety PPEs Disposal: When disposing of Safety PPEs, such as gloves, masks, or protective clothing, please follow local regulations and guidelines. These items should be discarded in designated waste bins or containers provided by your local waste management authorities. Do not dispose of Safety PPEs in regular household waste or recycling bins.

Industrial and Steel Products Disposal: For the disposal of our Industrial and Steel Products, such as machinery components or metal structures, it is essential to consider their specific nature and any applicable regulations. In many cases, recycling is a preferred option. We recommend contacting local recycling centres or metal scrapyards to inquire about their acceptance of industrial and steel materials.

Construction and Civil Work Services Waste: If you have utilised our Construction and Civil Work Services, it is crucial to managing the resulting waste appropriately. Different types of waste, including construction debris, concrete, and other materials, may need to be segregated and disposed of separately. We encourage you to work with licensed waste management companies specialising in construction waste disposal to ensure compliance with local regulations.

Cleaning Services Waste: After receiving our Cleaning Services, it is essential to correctly dispose of any waste materials generated during the cleaning process. Depending on the specific cleaning tasks performed, this may include general waste, recyclable items, or hazardous waste. Please follow local waste segregation and disposal guidelines or consult with local waste management authorities for guidance.

Air Conditioning and Refrigeration Services: If you have availed yourself of our Air Conditioning and Refrigeration Services, it is essential to consider appropriately disposing of any equipment or refrigerants. Regarding refrigerants, we highly recommend following environmental regulations regarding their safe recovery and recycling. For equipment disposal, consult with local recycling centres or authorised waste management companies that handle refrigeration and cooling equipment.

Network Installation Services Waste: When disposing of waste materials resulting from our Network Installation Services, such as cables, electronic components, or packaging materials, please adhere to local regulations and recycling guidelines. Many electronic components require specialised recycling processes to recover valuable materials and prevent environmental contamination. Contact certified e-waste recycling facilities or consult local waste management authorities for appropriate disposal methods.

We appreciate your commitment to environmental responsibility and encourage you to explore recycling options whenever feasible. By following proper disposal practices, you contribute to sustainable waste management and the preservation of our environment.

If you have any specific questions regarding the disposal of our products or materials related to our services, please feel free to contact us. We are here to assist you and provide the necessary guidance to ensure responsible disposal.

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